"Nilsen was thorough, polite and very knowledgeable. He treated my home with repact"
"Benji was on time, explained exactly what he was going to do, also installed a new filter. Very personable and competent."
"The tech was timely, courteous and efficient. His service went above and beyond what I expected."
"Because we had requested a particular technician that is familar with our house and someone else came out. The techician did a good job, but again this added a learning ...
"Always prompt, courteous, explain what's being done and been done. "
"The technician, Nilsen, was very professional and pleasant to interact with. Because of his honest, thorough and knowledgeable review of the service he provided, I decide...
"Your service tech - Peter - was outstanding. Have known him for the last many years when he provided service for our system. He typifies an outstanding employee and is...
"Brian was very thorough inspecting the units. Answered all my questions. Would have him come back"
"Very friendly, thorough,explained everything in detail. "
"On time did his job talked to us about our unit and left"
"The technician provided excellent customer service and explained what he was doing thoroughly."
"The service expert (Alex Rodriguez) was very courteous and professional. He was very conscientious about doing a good job. "
" The technician was personable and knowledgeable. It's the second time this year he's worked at my houses, and I feel confident and comfortable with him. "
"Alex was wonderful!"
"Darin provided a very thorough explanation of the inspection."
"good tech , curteous"
"Came on time and informed me of work done"
"He explained that I needed a new UV bulb and indicated that he would return when the bulbs were in stock."
"Professional & on time"
"Darin seems very knowledgeable and confident about his assessment of our AC problem. He didn't hesitate to take extra time when the problem we had with our unit made itse...
"I was concerned that my AC system is more than ten years old. Sherronte very patiently answered my questions and put my mind at ease. He was very thorough and explained...
"Because of Alex Rodriguez # 46 . . .
Alex is most professional and attentive. He is a pleasure to word with and I would only want Alex as my Service Technician. I will...
"Quality service from a friendly tech."
"Benji was all I could ask for - on time; courteous; knowledgeable; able to advise me about maintenance. He is one of the best service providers I've seen - I'll ask for ...
"Very thorough in his service of our air conditioner, checking units, changing filters and clearing out of condensation lines."
"very polite, courteous and informative, "
"Nilsen was very polite and easy to work with. I felt that he was very honest and straight forward and he took the time to make sure my needs were met as did the supervis...
"Technician was on time, courteous, and thorough."
"Efrain provided excellent service. He was extremely thorough and diligent. The type service person that will cause me -- a long time customer -- to remain a customer. "
"Appreciated technician cleaning drain. "
"Technician was thorough in his assessment of the AC problems and recommended I have the AC checked in a month to see if the R410A is still leaking. The leak will need to...
"Company kept billing me at two different rates and it was confusing until tech reviewed both bills and provided policy matters. Also, surprised at recommended service for...
"The technician was very knowledgeable and he explained to me everything that he did and any problems that may occur in the future."
"Have worked with the technician before. He's very knowledgable and gave us excellent advice."
"The plumber was quick, efficient and left the area clean."
"Kim Winkel knows our equipment well, and always maintains it as carefully as if it were his own. We've depended on him for several years now, and have always been comple...
"WAS ON TIME"
"He is through and works through all the details."
"Serviceperson along with a trainee was quick, efficient, and courteous."
"Was on time-did a complete job."
"did a good job & keep me informed about what was needed to be done"
"he reported results of work and answered questions very well."
"We asked for a specific service person who knew about previous issues and instead we got some new person that we had to explain everything all over again to. I dont under...
"Louie answered all my question and was paciant with me"
"Diligent worker. Eric explained what were the ranges of possibilities that a solution might require; very personable."
"Thorough job. Explained everything he was going to do and did. Showed up on time. Friendly."
"Technician was very friendly, courteous and knowledgeable. He exhibited a very professional demeanor."
"on time, professional, knowledgeable, efficient"
"Darin was courteous, knowledgable and proficient!"
"Alex always renders superior service."
"Tech was polite and covered his shoes before coming inside the house."
"Extremely thorough and good communicator"
"Nice younf man and new his business"
"Two very good technicians"
"Just outside time window arrival
Not a huge deal."
"You need to train your people that they are NOT to open doors in people's houses looking for things, PARTICULARLY after they are told that what they are looking for is NO...
"He was very knowledgeable and friendly. He took his time to explain the condition of the system and what may need to be done in the future."
"Excellent service. "
"Very professional "
"I was treated like a valued customer and all my concerns were investigated."
"on time, friendly and did good job."
"Nilsen conducted the maintenance check-up efficiently. I noticed a slight drip from the drain line, Nilsen returned and fixed the cracked fitting. He explained what he w...
"Service rep was extremely knowledgeable and friendly. He was very easy to work with."
"The service tech was very friendly and knowledgable"
"Very thorough! So professional and polite!"
"Did what was expected and did it well."
"On time. Checked the system and told me what was wrong. Had the part and fixed air-conditioner in a timely manner."
"I've been with Strand every since moving to Austin 24 years or so!"
"Tech was informative and very thorough"
"I was lied to by Alex. I called twice and no one returned my calls. I have told everyone in the neighborhood not to use your company. "
"Helpful, efficient serviceman"
"everything was well done & Tom was very helful"
"He told me what he was going to do. "
"Brian is the best tech we've ever had."
"Very courteous and professional. Knew exactly what he was doing and explained the process when necessary. Very nice young man."
"Daren reviewed the issues he found & described things that nade economic sense to fix vs defer. Much appreciated!"
"Alex has been my technician for years. He is always prompt, friendly, polite, has a great work ethic & is very knowledgeable about my AC/heater systems. He is just a gre...
"Nilsen was very thorough in his assessment of our systems. He took time to explain what he was doing and why.
I WANT NILSEN MATUTE FOR ALL MY SERVICE CALLS!"
"Very thorough, explained everything "
"Your tech was very courteous and informative."
"Ease in scheduling service, punctual arrival of technician, excellent technician with good personal skills."
"Benjii was prompt, courteous, and did a very thorough job."
"On time, worked fast,answered all questions."
"On time, clean foot covering, competent, friendly"
"Benji was professional, friendly, kept us informed, and we felt that we were receiving an extra personal touch."
"He was on time, courteous, and performed the service required."
"Billy seemed conscience in his job"
"Besides checking the air conditioning system, Efrain was able to fix the nest thermostat that had a fan running all the time."
"Alex was great!"
"Jose is efficient, honest, and courteous. I ask for him because of his past performance maintaining our heating and air conditioning."
"An issue was discovered and another technician was contacted to assist. Issue resolved in a timely and professional manner."
"From scheduling the service call, to diagnosing the problem, to fixing the compressor, everything was handled in a very professional manner. Kim showed up on time for bo...
"The young man was very polite and respectful. He reviewed everything he did, cleaned up after himself, put on booties upon entering and showed me
how to reset the therm...
"Nilsen was prepared to do one narrow job; the scope of the job description and needs changed; he took that in stride; he completed his examination, analysis and repair...
"Allen was prompt, courteous and answered my questions."
"Darin explained what he was doing. Darin answered all questions.
"VERY COURTEOUS AND KNOWLEDGEABLE."
"Nilsen Matute worked diligently many hours. He kept me informed of his progress. He determined the problems with the outside AC unit. He explained that the fan motor was ...
"Wyatt came to do a routine servicing of my water heater, but he also discovered a leak in a toilet and fixed it right away. Excellent service!"
"The technician was on time, knowledgeable, competent, thorough and courteous. Most of all, he showed his genuine care about my property, always using shoes protectors whi...
"The tech was pleasant and professional in his performance, and provided valuable information that was not provided by previous techs."
"Honest, friendly tech. On time and smart. Brian was great."
"Excellent Service !"
"The technician was very polite and considerate of our house. Put on shoe protectors every time he came into the house."
"Outstand Service on repair of our A/C. Want Peter back for any other repairs we should have."
"Very professional... found a problem and was able to correct it quickly"
"Appointment process very efficient. Appreciate the call prior to the technician arriving. Technician was professional and politel"
"Because I have a service contract I get speedy service "
"The service was provided professionally and pleasantly"
"Because Eric is the very best plumber and a great guy!! He listens to the customer, quickly determines problem, and explains how to solve it in every day language. The ...
"Eric did a great job. He pointed out things that needed to be done. He finished the job in a reasonable amount of time. Because there were quite a few things that need...
"Darin was on time for arrival. He was business like and courteous in his communication. He quickly set to work on the checkup. He carefully explained the work done and wa...
"Darin was very efficient and seemed very knowledgeable."
"Peter is consistantly courteous, answers my questions, and gives me suggestions to help keep my unit working efficiently. I appreciate the time and expertise that he shar...
"prompt service, friendly and competent technician who explained the issues and choices; accommodating by coming back to the home later in the day to replace a compressor ...
"On Time; thorough inspection and great customer service"
"Darin was very thorough and businesslike in checking the heating/cooling equipment. He is very personable in dealing with customers."
"Nelson arrived within the designated time slot, was considerate of the fact that we had other things that we had scheduled to do other than dealing with a misbehaving HVA...
"Thorough, knowledgable, personable."
"The expert was polite, knowledgeable and efficient."
"On time, knowledgeable, polite, quick, and careful of my house and possessions. Left the house/yard clean and tidy."
"Darrin was very professional and I enjoyed him telling what he did and completed.
Thanks again for great service.
Sincerely, Kaye Johanson"
"Efficiency of the office in scheduling and contact.
Reliability of technician; experience of technician who has been working on the equipment in my house for at least 3-...
"He was very professional and nice, too!!"
"The technician was very professional and answered all my questions. He was also punctual and efficient. I was very ahppy with the service. "
"My warranty ran out last week. If the appointment had been scheduled a week earlier, I wouldn't have been charged $99 for the part. ????"
"I think that we were overcharged for the service."
"Nilson did an outstanding job. He arrived on time was friendly and knowledgeable. He gave us recommendations and made we understood our all options.
"Technician seemed competent, went about his work without delay, and kept me informed of what he was doing and why."
"Good thoughtful service"
"Very professional & answered questions"
"friendly, thourough, felt good"
"He was really really good very detailed and explained everything"
"$385 for 1/2 hours work"
"Michael was very knowledgeable about his work and very professional.Explained in detail what he was going to do and then reviewed what he had done after the job was compl...
"Did an excellent job."
"technician polite and efficient - went out of his way to help."
"Have service person here now. Downstair filter was making a noise which he fixed. He checked upstair filter, it wasn't working and lid was cracked. "
"Eric was friendly, quick, and spent time explaining in detail what repair was needed and how it was repaired."
"He was very professional and explained things well"
"Justin was punctual, very professional and all around awesome guy. The service provided was badly needed and really appreciated. My water heater is pretty old and hadn't ...
"Alex is the best of the best"
"friendly and knowledgeable"
"professional, knowledgeable, clean, courteous"
"Arrived on time and completed the work as scheduled. Took the time to explain the service and what he found so I could understand."
"No ones really any ownership of the problem. Problem persists and I still feel SE was responsible"
"Benji did a very professional JOB !!!"
"Technician explained everything he was doing, why he was doing, and educated me on how to better care for my AC"
"Peter is knowledgeable, efficient and thorough. Even the dogs are happy to see him. "
"Darin did a great job"
"Showed up when expected. They even called that morning to offer an earlier time. Tech was polite, helpful and efficient. "
"Alex has been here before. Always pleasant. Answered any questions I had. Always professional. Got right to work and got the job done. Good personal appearance."
"Isaac was outstanding. But I wonder why I buy a service contact then then do not get a courtesy call from Service Experts to schedule the service that I've already paid f...
"Benji was very professional and through in making sure both of our units upstairs and downstairs and AC/Heat were working properly. When he found out there was a problem ...
"Serviceman was efficient and very accommodating. "
"The technician made a point of explaining what my plumbing problems were and what my options were. He fully explained what he was doing every step of the way. And his rep...
"Friendly and helpful service person; on time and did his work quickly. "
"prompt and thorough service"
"Great guy and service"
"Technician was very professional and helpfu."
"Technician was very nice, experienced (as always) and thorough with serving our unit. Very pleased overall with every service visit we have had so far."
"Great feedback on my system and how to improve for better air quality, on time prompt"
"I had asked that a previous technician than my last several visits be sent, but the same one was sent.
The technician was also unable to explain a change that had take...
"courteous, efficient, knowledgeable"
"Although Billy was very likable, the fact that he didn't use the proper filter in our unit makes us feel that we can trust the service provided."
"Justin was polite, very professional, worked efficiently. He arrived several hours early, which was fine with me."
"The Technician did a good job on Friday. I called after the appointment to discuss the final bill and was told a Supervisor would call me on Monday. I haven't received a ...
"The technicians dispatched to install the air conditioning unit did an excellent job both inside and on the outside unit. They were very professional and appeared to be ...
"Brian seemed to know his work very well. He told me the things he worked on and that was excellent customer service. He is a good ambassador of the Service Expert Company...
"Alex and Adam were prompt, knowledgable and easy to deal with. They did a great job and I would highly recommend them to anyone else with service needs. "
"The tech was very clear on what needed to be done and what it would cost. He was very detailed oriented and showed pride in his work. Very impressed!!"
"I think you charged me $700 for a part that retails for around $200. I expect you to mark parts up, but not to that degree. Now that this unit is out of warranty I migh...
"Technician was knowledgeable and professional "
"Darin was both very polite and thorough."
"He was very professional and answered my questions with knowledge. "
"Justin was very helpful and gave me some helpful tips on how to keep my sinks/pipes clean"
"Prompt and efficient "
"Your consultant explained differences between ratings of AC unit and furnace recommended. Also explained all of the job to be done.."
"The guys worked steadily for 7 hours and never took a break."
"On time, brief and very professional visit"
"He was professional, informative and helpful!"
"Jerry did an amazing job, he was very thorough and took his time! Wanted to make sure Strand knew what a asset we had."
"Tech explained all that he was doing and again at the signing of the contract. "
"Took call early, had technician at my house in an hour and finished work in 30 minutes"
"I ask for the same technican because I trust him and he's very good!"
"I called at 11a and technician was at my condo before 12n."
"The crew was very courteous and explained every thing they were doing before they started. They asked if I had any questions and cleaned up very well."
"Very qualified technician who diagnosed problem"
"The technician, whose name I cannot remember, was very professional and knowledgeable. He arrived on time, which is always a big plus."
"The technician seemed to be very thorough in servicing our heating unit. He didn't just rush through it. Then he took time to explain what was done and why."
"Alex is very efficient and polite. He explains exactly what he is doing and why"
"Today Efrain provided excellent (10) service. He went over and above the call of duty, made good recommendations and including uncovered a problem that should have been u...
"very professional, polite and well presented."
"Two systems were installed in one day, on schedule and everything seems to work as planned."
"Effrain was very personable and efficient."
"On time and courteous tech."
"Courteous and professional technician."
"Courteous and knowledgeable"
"They were on time and friendly."
"Alex was very courteous and thorough. He explained things well and went the extra mile. "
"Very knowledgeable, helpful, friendly and polite."
"My Technician Alex answered all my questions that I asked and gave me suggestions on where I should proceed with my system."
"Very pleased with service "
"Explained what he was doing, and why parts needed replacing"
"I really appreciated the fact that Justin didn't mind my numerous questions. He had an answer for my questions that made me feel confident that he knew what he was doing...
"He called to inform he could arrive earlier than set apt time; was courteous, friendly and informative."
"Prompt and pleasant. Explained situation and checked for any other possible issues"
"The work is paid for and incomplete as of this writing."
"Very professional and courteous."
"They came fast and he diagnosed my problem quickly and repaired my panel box"
"Justin Miller (on the plumbing side) is extremely knowledgeable about the plumbing systems. He was able to answer my questions about my home systems and knew how much det...
"Prompt and friendly service."
"Jeremy was very knowledgeable and courteous. Explained everything he needed to do. Great job"
"Very straight forward and went over all the options and truthful."
"performed as expected"
"Prompt, professional, proficient, polite."
"The service rep was at my house within 1 hour after my call requesting service."
"Charged me $138.00 in addition to the $89.00 service call for a 13.00 RETAIL part. Part didn't fix the problem. Said the problem was a motor. Business closed the next ...
"very quick response to our call, we were informed at each phase of the service as to what was wrong, what was needed to fix it and when the parts and repairs would be com...
"the service tech was very friendly, informative and on time"
"Tech that came out, Ivan, quickly identified the problem. He was pleasant and realized how important it was to have our AC working. We were having laminate flooring put ...
"thorough check up performed"
"On time, and friendly, kept me informed what he was doing and about how much longer he would be. "
"Tech arrived late in evening to repair non-functioning AC. Inside temp was >85 and climbing. He arrived. He diagnosed. He repaired."
"Your service technician, Jose, was very thorough, courteous and did not have to be asked to put on his cover booties (a pet peeve of my wife's)! He found the problem quic...
"There was a mixup with the appointment system but he got the routine service performed and replaced a board under the warranty. Most of all he remembered the case of filt...
"The gentleman who performed the check of my AC system seemed to be very knowledgeable of his duties. He also told me everything that he did before he left. "
"Nice & knowledgeable technician that was able to fix the problem in under 10 mins! "
"Tanner did a great job, explained what we needed and answered all questions we had. if we have any other issues i hope we get Tanner as our technician "
"Technician provided requested service and told me of issues with my system"
"Excellent communication skills and excellent persistence (went extra mile) by technician."
"Tech Mike very friendly and knowledgeable"
"Informative and knowledgeable"
"Arrived on time and preformed the services needed"
"Prompt service, Mr. Miller was very knowledgeable of both the work and policy. His manner was sure and polite. He was fast, and fixed the problem without delay. Justin...
"Great customer service from scheduling personnel, to the service technician!"
"He really did a thorough check up and went over all of it with us so that we understood everything."
"Very Professional "
"Prompt, courteous, professional. Found the issue and fixed it. Very nice technician. "
"Timely, professional and friendly. (Props for being so patient with our daughter)"
"Tom is very knowledgeable and handled issues (my Vivant thermostat) very well."
"very thororough job done. a detailed analysis on system,,,, i hope the tune up was done too!!!!!"
"Explained the results of the system check in detail. Checked indoor filters."
"Polite and considerate and helpful and explained processes. Did excellent work. "
"Technician was very knowledgeable and courteous. "
"The technician arrived on time, knew what he was doing, gave me good advice, and worked around my dogs being in the house (though I think they made him nervous). He even...
"He was fast and on time."
"Knowledge in their job performance "
"On time. Nothing broke. Filter changed."
"Results of problem was solved with kindness,courtesy and professionalism.
"Alpha is very knowledgable and provides excellent customer service. "
"Great customer service...notification phone contact prior to the tech's arrival!
Tech was thorough and informative!"
"Did not fix the issue"
"On time and performed service to expectations"
"on time. friendly service."
"Professional, diagnosed the issue promptly, good communication"
"Your prices have come down and are more in line with what other vendors charge"
"They the time and went the extra mile to solve the problem"
"Jose was very thorough and extremely polite. He put up with the fact that I was working, and did his job quietly, without supervision or disruption to my work day. He e...
"Very professional "
"Technician was very professional druing his inspection and maintenance performance. I was impressed by the fact that he covered his shoes in my less than stellar house t...
"On time and did the work"
"He had to come on a horrible night but was still very nice and helpful. "
"Dave went out of his way to check out my system. He did an excellent job.
"Strand Brothers followed up with ME for my 6 month check up. I didn't not have to contact Strand Brothers. Thank you. "
"Technician very professional. Husband is not easily impressed and he said Jose did a good job."
"I was going to put down a 10 but thought I'd better save some space for any improvement."
"Arrived on time. Took precaution to not soil my carpet or floors. Very knowledgeable. Made recommendations but did not try to sell. Took video of troublesome area. Listen...
"Technician arrived after time period scheduled. Prices quoted for repairs were higher than other service providers."
"Every thing seems okay but the tech wasn't here very long."
"Excellent professional customer care service"
"prompt efficient work and cleaned up when he left."
"Greg was very respectful of our home, very personable and proficient."
"Your representative was great as usual"
"The tech told me up Front what the problem was. He told me if it was covered by my insurance. I like that."
"Everything professional. Starting with the technician. On time"
"They called several days in advance, the day of service and then the technician called when he was on his way"
"Glenn Carson, the technician who came out today is EXCEPTIONAL! We had a toilet that was running and costing us more on our water bills. He totally reworked in insides ...
"Marcus checked the system, arrived on time. He is the nicest man--efficient, personable, intelligent. I'd like to have him come out when it's time to do the furnace maint...
"I was called by the office and asked if the tech could come earlier because he was running ahead of schedule. This was perfect as I did not have to wait 3-5 hours for the...
"Both guys were very friendly and knowledgeable"
"Juan found a gas leak while servicing my unit and quickly fixed it. He was very professional and pleasant!"
"It took three technicians coming out three different times to finally fix the problem.
The last technician (Bernie Garcia) was amazing. He took his time and fixed the pr...
"Juan was very pleasant and answered all my questions. He knew what he was doing and finished the work as quickly as possible."
"I have never had a bad experience with your technicians. All have been polite and knowledgeable of my system."
"Juan was very knowledgeable and helpful. Juan did a fantastic job!"
"He was very nice."
no slaesman bs"
"I thought the technician was very thorough."
"Our technician, Bernie Garcia, is totally knowledgeable professional who is extremely courteous. From his manner my wife and I could tell that he is customer service ori...
"Argenis was very thorough, and, gave me all of the options I could do to ensure all ran smoothly using our a/c units. Very nice young man and I told him I appreciated th...
"All was good"
"excellent service likeable and competent expert."
"It was after hours call. Was supposed to get a call when he was on his way. That didn't happen. I just happened to be in the front of the house to see him drive up, so I ...
"They lied about what needed to be replaced."
"he was thorough with the work and courteous."
"Marcus was outstanding. We also appreciated that Elias was not pushing with sales"
"Service was fine but I wish he would have had a filter for us."
"The technician arrived on time and did a good job checking out my furnace and A/C unit. He was very thorough and explained what needed to be replaced."
"The tech was very thoughtful, explain what all he did. friendly "
"He was qualified?"
"Service technician did a thorough inspection and explained services performed."
"Service man was knowledgeable!"
"Took his time."
"The technician took the time to explain all of his job procedures "
"Maintenance completed efficiently and effectively."
"He arrived ON TIME. Worked with a sense of urgency. Very respectful and courteous."
"Dre was very knowledgeable in answering all my questions, doing a thorough check of my HVAC system, and was VERY pleasant in his demeanmor in providing explanations. I s...
"Very patient and explained things to me where I couls understand. "
"Friendly Technician who was able to help us out with any question or concern we had."
"Marcus very competent and reliablej"
"The technician was outstanding in his work ethic and quality of service."
"Couldn't have asked for better service!"
"He did what was expected and we think, did it well."
"I am rating a "follow-up" service call (***not the scheduled, 1st service call), that was requested due to the questionable recommended replacement parts, during the 1st ...
"I was concerned about the acquisition of Church Services to Strand with the annual service contract I was used to, but I had the best technician ever. I extended the serv...
"The technician was thorough."
"tech was on time and in clean uniform and conducted himself in a very professional/courteous manner."
"Dres was thorough and explained well what he was doing."
"The technician was polite and not intrusive."
"Dre provided great service."
"Technician was very thorough. "
"Bernie was very thorough and knowledgeable. He always does a good job for us."
"Very nice guy, very professional."
"Tech was very personable and went about his tasks in a very professional manner."
"The representative who came was especially helpful."
"Thorough check with no issues."
"Service was exceptional."
"Technician was courteous and knowledgeable. He explained everything and answered all my questions."
"good job by technician"
"service tech was very polite and efficient"
"Adrian is a very easy to talk to - knowledgable about the product, technician. He is definitely an asset to your company and we would like him for any all future service ...
"Never give a ten "
"Bernie was on time, efficient, and amiable."
"Tech was efficient & professional. Job was completed quickly."
"Marcus was on time and very polite"
"On time, efficient, and out."
"William was very nice and professional. He helped us once before when we had an a/c leak."
"Prompt, efficient, polite but always try to sell me something."
"William had a cheerful, positive attitude and also showed a professional respect for myself and household property while performing your services at my residence. "
"Met my expectations."
"Joe is our technician, and he is always personable and friendly. He provides good explanations of work that needs to be done, and is always efficient. "
"Overall the technician was very thorough and informative"
"As with previous technicians, Eric was courteous and polite and explained his procedures."
"He was polite and thorough. Also he hooked up the UV light in the AC unit that was not done in the previous tune-up"
"Tech did an excellent job."
"Leon was very respectful of my home and of me while he was here. He showed me the part that he replaced which I really appreciated."
"Chris is a total pro...all aspects..."
"very efficient even while training a new guy
returned and replace a weak capacitor found during inspection and kept me informed "
"Tech was very nice and professional. "
"Very satisfied with work was performed."
"Technicians spent extra time hunting down a peculiar electrical problem"
"Fast efficient service. "
"quality work - very detailed"
"The technician came with positive attitude to identify the issue. "
"This team together with the Sales Consultant Enrique Garcia were awesome from beginning to the end. All worked together as a team and provided the best customer servici...
"When I called, the receptionist was friendly and helpful. Juan, the service tech, showed up faster than expected. He was friendly and explained everything he did, and exp...
"Timeliness, gracious and courteous technician, knowledge of technician. "
"Very thorough and explained everything that was done"
"Tim was prompt, professional and informative."
"The technician was very professional and thorough."
"Explain everything that was going on with AC"
"Knowledgeable, professional demeanor, friendly attitude"
"Dre arrived early with my permission and got to work. I love that they'll call and ask if that's an option. It helps me get on with my day too."
"responded in same day. made trip to get parts and returned to complete job in same day"
"The first technician came out on a Monday, did all his checks and we spoke about potential issues. However, the day after the inspection was completed, I came home from ...
" Knowledgeable and courteous "
"VERY efficient, cordial and informative, so polite."
"Arrived on time, worked hard all day, made sure wireless connection to thermostats worked. "
"The service technician was very thorough and professional"
"Tech was on time and quick and efficient"
"The technician was polite, thorough and answered all questions."
"Initially I called for service on my master unit, the fist technician came out and diagnosed the problem. My unit was fine, it was a failing breaker that was causing my ...