No, not Batman. We mean Mr. Bruce who made a visit to our friends Jamin and Ashley Mills from The Handmade Home. After investing in a 40 year old home, the Mills (reasonably) chose to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork checked. Mr. Bruce, who you can see below, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it destiny?
He was utterly amazing. He’s kind of our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills clan take photos of him while he evaluated their home’s heating and air conditioning system. Looks like he’s having a blast to us.
At Strand Brothers Service Experts, we pride ourselves on our 100% satisfaction guarantee and were delighted to hear that Bruce was living up to our promise. The Mills said that Bruce was “like the calming father figure” and is the “kind of man you call on for help and can absolutely trust.”
As we require all of our NATE-certified technicians to do, Bruce patiently explained everything, and if he wasn’t confident they understood, the Mills said he patiently explained it again.
Just like the Mills, many homeowners have to make choices that affect their heating and air conditioning systems, beyond which system to buy, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of answering their questions, the Mills learned the gravity of having thorough maintenance of an older system and, more vital, “the importance of having the right person and company come out and do it for you.”
While Bruce wasn’t able to provide solutions that were all joy and rainbows, he was honest and explained that the decisions made when choosing which heating and cooling system to purchase for your home affects your indoor air quality and the health of your little ones (and their lungs!).
Bruce made us proud when he helped the Mills family with their recent AC safety inspection and tune-up service. If you are considering upgrading your older system, have issues with your indoor air quality, or are in need of a seasonal tune-up, call Strand Brothers Service Experts today and we’ll get you set up with one of our fantastic technicians, just like Bruce!