Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be very aggravating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are things you can do to find the cause of the problem and potentially take care of the issue on your own. While complicated issues are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some everyday heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting strategies to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

It can be quite frustrating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are things you can do to find the cause of the problem and possibly take care of the issue on your own. While complicated issues are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting ideas to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before contacting a professional HVAC business to diagnose and correct concerns with your heat pump, there are several measures you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Verify your thermostat is in the correct mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Inspect the circuit breakers. Make sure the circuit breakers for the heat pump and the air handler/furnace are in the correct position. Sometimes a tripped breaker can prevent the heat pump from operating properly. 
  • Assess airflow and filters: Weak airflow caused by clogged filters, blocked vents or other obstructions can result in inefficient operation. Change dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could limit airflow.
  • Look over the outdoor unit: Check the outdoor unit and condenser for debris, dirt or leaves that might be impeding airflow. Remove any items that might negatively affect the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump problems can be readily solved by homeowners, sometimes it’s a good idea to reach out to a professional for help. As an example, if you have concerns about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for a variety of reasons that require technical expertise, such as improper refrigerant levels or difficulty with temperature sensors or valves. If one of those problems is causing your heat pump to malfunction, it’s best to have it addressed by a knowledgeable Expert like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve attempted our suggested troubleshooting steps and your heat pump is still stuck in heat mode, contact one of the trained technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue correctly and quickly make the appropriate repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the preferred choice for heat pump repair in the U.S..

For dependable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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