What's an AC Emergency?

May 13, 2016

Heat has arrived. You may have already booted up your air conditioning system to make sure everything is working properly. But what if it’s not? It’s uncomfortably warm, your air conditioner is not cooling, and you want to contact someone but it’s after 8 p.m. and you aren’t positive this is considered an AC emergency that that is going to cost more. You may have heard that Strand Brothers Service Experts is available 24/7/365 for emergency air conditioning repair, but what actually counts as a 24 hour AC repair emergency? And what will it cost?

First of all, you can always call Strand Brothers Service Experts, no matter what time, every day of the year. Our customer service representatives are available live, around the clock to help decide if someone needs to come out right away or if it’s something that can wait until morning.

When trying to check the severity on your own, here are a couple matters where you should go ahead and call us.

Squeeling Sounds

There are several reasons that your AC system might be making weird, screaming noises. One common issue could be that the fan belt became loose. Proper maintenance can help avoid this situation, but sometimes life happens and you need to get in touch with a professional for an AC repair appointment. Another reason your air conditioning unit could be making a loud, squeeling noise is that the compressor is working at a high level of pressure, which can be hazardous. If the noise seems excessive, turn off your air conditioner immediately and call Strand Brothers Service Experts for an emergency AC repair service.

Strange Smells

A burning odor coming from your AC system is usually an indication of an electrical issue or a component has become so overheated that it’s actually burning. If your air conditioning system smells like it’s burning, that is a definite emergency AC repair. Call Strand Brothers Service Experts as soon as possible for round the clock AC repair.

No Air Flow

If your air conditioner doesn’t seem to be turning on, or you can’t feel any air blowing, this could be a sign that the cooling system has malfunctioned. The cause could be a poorly calibrated thermostat, a problem with the blower, or your A/C system could have finally kicked the bucket. If the AC isn’t producing air flow, or the air that’s blowing is warm instead of cool, go ahead and call Strand Brothers Service Experts, particularly if there is extreme weather, so we can get an expert out to make sure your family is safe and comfortable. Not having a functioning A/C in severe weather absolutely constitutes a 24 hour AC repair.

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At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.