What is a Service Call Fee and How Does it Influence Me?

When looking for a trustworthy contractor, you may have come across the term “service call fee.” Also called a “trip charge,” this fee is the cost an HVAC company bills for sending a technician to your home when your heating or air conditioner seems to be working poorly. 

Why Do HVAC Companies Use a Service Call Fee? 

A service call fee includes the cost of traveling to your home. After all, this takes time, uses fuel, and accumulates wear and tear on the company vehicle. Don’t forget that service call fees don’t often cover parts and labor if you choose to go with a repair or replacement. 

How Costly is a Service Call Fee? 

Every HVAC company decides how much to charge for a service call. Some contractors use a standard or flat rate for every service call, while others increase the cost if the customer is further outside the normal service radius. The specific cost differs by market and company, but you could expect a typical trip charge to be between $79 to $129. 

Who Pays the Service Call Fee? 

If you schedule a service call, you will need to pay the trip charge regardless of what step you take next. For example, you might decide to agree with the technician’s recommended repair or replacement, depending on which choice is more cost effective. 

You are free to find several job estimates from trusted HVAC companies—just keep in mind that you might end up paying a trip charge for every one. Even if you take no action after the initial service call, you will still owe the contractor a fee for coming to your home and performing diagnostics. 

How Can I Skip Paying a Service Call Fee? 

A simple way to decrease trip charges is to enroll in an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships include a waived service call fee, and so we’ll come to your home and inspect your HVAC system for free. 

Additional money-saving benefits of an HVAC maintenance membership consist of: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is malfunctioning, or you’re interested in an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is willing to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement off to a good start. We are also eager to help our customers save money on emergency repairs, replacements and maintenance with special offers on our website. If you’re ready to enjoy savings and peace of mind while boosting efficiency and home comfort, give us a call at 866-397-3787 today!