Furnace Replacement in Austin Supported by Our 100% Satisfaction Guarantee*

Frequently Asked Questions

• Should I repair or replace my furnace?

  Most companies will suggest heater replacement as soon as cost to fix your unit is more than half the cost of a new utit. At times, a repair won’t restore the furnace system to a minimally effective level. The life span for most furnace systems is 15-20 years, and so replacement is generally encouraged during that time frame. For other considerations, visit our blog covering more details on when to repair or replace your furnace.

• Should I Replace My Furnace and Air Conditioner at the Same Time?

  It’s often more affordable to replace your air conditioner and furnace at once. And, you’ll also enjoy higher energy efficiency year-round. Here’s when you should replace both systems at the same time:

  • Your furnace and AC are more than 15 years old.
  • You’ll want to install a high-efficiency air conditioner soon, which might not be compatible with an older unit.
  • You want to increase your energy savings with a smart thermostat, which often don’t work with old HVAC equipment.
  • Installation is frustrating.
  • You don’t want to have to worry about furnace repairs in the next few years.

  Knowing when to schedule furnace installation can be difficult and frustrating. Our Experts at Strand Brothers Service Experts have an A+ in home comfort, so you can depend on us to help you make the most ideal decision. Begin by giving us a call at 512-592-3072 to request your free home comfort analysis today.

• What types of furnace systems do you provide and install for replacements?

  We are capable of servicing all brands and install the best equipment, including gas furnaces and heat pumps.

• What’s included with furnace replacement?

  We’ll perform an in-home consultation, work with you to find the best heating system for your needs, complete the installation and also check that the system is operating correctly before leaving.

• What brands do you install and service?

  We support all makes and models found in Austin. As your local source for Expert HVAC and plumbing services in Austin, we can provide one of the largest selections of heating equipment and components. All of our service is backed by a 100% Satisfaction Guarantee for one year.*

• What payment options do you have?

  We provide financing options. With financing options for eligible homeowners, you’ll receive an updated HVAC system with affordable payments.

  We also provide the HVAC Advantage Program, which covers everything from brand-new, high-efficiency systems to future repairs and maintenance and more for a small monthly cost.

• What is a Diagnostic Fee?

  A diagnostic fee, also known as a service call fee, is a typical charge levied by HVAC companies once someone is called out to your home to diagnose any and all problems with your furnace or air conditioner. A diagnostic fee covers the technician’s time, experience and travel expenses associated with looking into the problem. It’s in essence a service fee for the technician’s professional assessment to identify the cause of the malfunction.
   
  Think of it like a visit to the doctor’s office. They must examine you to help figure out what’s wrong before recommending treatment. Just the same, the HVAC technician must diagnose your HVAC equipment to figure out the needed repairs or maintenance.